Shipping Policy
Domestic Shipping:

We offer standard shipping within the United States.
Orders are processed within 1-2 business days.
Standard shipping typically takes 3-7 business days.
Expedited shipping options are available at an additional cost.
Shipping costs are calculated at checkout based on your location and chosen shipping method.
International Shipping:

We ship to select international locations.
International shipping times vary depending on the destination.
Shipping costs for international orders are calculated at checkout.
Customers are responsible for any customs duties, taxes, or fees that may apply.
Order Tracking:

Once your order is shipped, you will receive a confirmation email with a tracking number.
You can track your order using the provided tracking number on the carrier’s website.
Lost or Damaged Items:

If your order is lost or arrives damaged, please contact our customer service team at support@jenniferfreedmanbooks.com within 7 days of receipt.
We will work with you to resolve the issue promptly.
Returns Policy
Return Eligibility:

Returns are accepted within 30 days of purchase.
To be eligible for a return, items must be in their original condition, unused, and in the original packaging.
Proof of purchase is required for all returns.
Return Process:

To initiate a return, please contact us at returns@jenniferfreedmanbooks.com with your order number and reason for return.
Our customer service team will provide you with return instructions and a return shipping address.
Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
Refunds:

Once we receive your return, we will inspect the item(s) and notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.
Shipping costs are non-refundable.
Exchanges:

We only replace items if they are defective or damaged.
If you need to exchange an item for the same product, please contact us at returns@jenniferfreedmanbooks.com.
Non-Returnable Items:

Gift cards
Downloadable digital products
Contact Us:

For any questions or concerns regarding your order, please contact our customer service team at support@jenniferfreedmanbooks.com. We are here to help!
Thank you for shopping with Jennifer Freedman Books! We appreciate your business and strive to provide you with the best service possible.